Frequently Asked Questions
Can couples or friends go on the tours, or is it only for single people?
The tours are designed for the solo traveller, although anyone can participate. These are not singles meetups, so friends are welcome to join you. For most tours, pricing does remain the same. However, in some cases, we may be able to offer a lower rate for a shared hotel room. Please contact us ti discuss your idividual situation.
Are these guided tours?
These are independent tours, meaning you will be provided with times and pickup locations for events and excursions. It is your responsibility to make sure you are at the pickup location at the appropriate time. Excursions are guided per the intineraries.
What if I want to do different tours that’s what is on the itinerary?
We may be arrange alternate tours for you. However, you will not be able to take advantage of the group rate for these tours and transportation may not be provided. Contact us for additional details.
What happens if we miss one of the tours?
You may be able to join the tour in process but you will need to provide your own transportation. There are no refunds if you completely miss the event as reservations are prepaid.
How big are the groups?
The maximum group size is 20 people, and the minimum size is 12.
What happens if the minumum people for a group is not met?
In he event the group is not filled, you will have the option to convert to a private trip or cancel.
Why is there a sample itinerary and no pricing displayed on some tours?
Until a tour is actually reserved, we are not able to guarantee the availability of the hotel and excursions. Pricing can change for this reason. Pricing can also change depending on the date of booking.
Why does pricing change based on when we book?
As it gets closer to the time of travel, prices can rise and availability can be limited. It’s best to book early for these reasons.
Why do you recommend travel insurance?
Travel insurance is for unforeseen events, such as illness or injury that prevents you from traveling. Many tours are non-refundable once booked. The best way to determine if travel protection is right for you is to get a quote. You can then decide if the cost outweighs the benefits if something were to happen that prevented you from traveling.
What is the refund policy?
The refund availability of a refund will depend on when it was booked. If you cancel immediately before bookings have been made or deposits given, refunds are more likely. However, once a tour has been booked and deposits given, many times it is not refundable. It is best to contact us and discuss your options if you need to cancel.
Why is airfare not included?
Our tours are accessible to travelers worldwide, so we are not able to provide goup rates from one location. It is out experience that this arrangement can often be less expensive for the traveler, as you are not forced to travel to a particular destination first, or forced to pay for a flight you will not utilize as it is incovenient.
Do you provide travel visas?
We are not able to provide visas. You will need to contact the Embassy for the destination to determine if you need an entry visa with your passport. (This can usually be determined online.) Please note that the EU is rolling out a new visa requirement to be announced any day. Check the European Travel Information and Authorization System (ETIAS) for additional details here: https://www.etiasvisa.com/
The UK, which is unfortunately no longer part of the EU following Brexit, is working on a similar scheme, program which may also be introduced in 2024. We will add more information on this as it becomes available.
How do we know if there are travel restrictions for the destination?
Contact the State Department (if you are in the USA) at https://travel.state.gov/content/travel.html for up to date travel advisories. Outside the US, contact the embassy for the destination.
